I write about the digital transformation and the internet. I work on digital solutions and strategies – always focussing on the user and their experiences. Digital, but with and for the humans.
My work focuses on human-centred design of products, services, and organisations. My academic research investigates this topic in various areas (such as education and accessibility) and I am sharing my knowledge in books, professional articles, courses, and presentations or workshops. In my UX projects, I mainly focus on research and strategy, but also have several years of experience in management and realisation of digital projects.
“Do I need a portfolio?” is a key question that I am often asked in my courses. Building on studies, desk research, and interviews, I published an article with practical tips and tricks in t3n 77.
Covering the entire human-centred design process, my learning track helped learners get a kick-start in user experience (UX) and work on a collaborative project for their portfolio.
UX is far more than just making digital products easy to use: It has substantial potential for creating business value. As leader of the UX strategy working group (German UPA), I contribute to establishing UX as a strategic value of organisations.