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User Experience (UX) & Design

Strategic planning and prototyping of chatbots Chatbots with great user experience

Tags: chatbot, conversational user interface, prototyping, user experience, bot Last update: December 22, 2018

Since a couple of years, chatbots are a trending topic. No wonder: They are quick, available around the clock and do not rely on learning how to interact with them – just start the chat and type. However, how should you create a well-researched chatbot strategy and make sure that your chatbot provides a great user experience?

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